Legal

Privacy Policy

Last updated: 19 September 2026

This Privacy Policy explains how Marco Prestini, trading as Neural Grip Music ("Neural Grip Music", "we", "us"), handles personal information in connection with this website and NG Kick Selector.

Information we receive

We may receive information that you provide when contacting us, including your name, email address and the contents of your message. When you purchase NG Kick Selector, payment, billing, tax, order and license information is processed by our merchant-of-record and licensing provider, Creem.

How information is used

To provide the product, license key and customer support.
To verify and manage software activations.
To maintain transaction, tax and compliance records.
To prevent fraud, abuse and unauthorized use.
To meet legal obligations and resolve disputes.

Service providers

We use service providers for website hosting, payment processing, digital delivery and software licensing. These providers process data under their own terms and privacy notices. Payments are handled by Creem; Neural Grip Music does not receive or store complete payment-card details.

Cookies and technical data

This website does not intentionally use advertising cookies or marketing trackers. Hosting and security providers may process limited technical data, such as IP address, browser information and request logs, to deliver and protect the service.

Retention and security

Information is retained only for as long as reasonably necessary for customer support, licensing, accounting, tax, fraud prevention and legal compliance. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal information, and to request data portability. You may also lodge a complaint with your local data-protection authority. Legal retention duties may limit some requests.

Contact

For privacy questions or requests, contact support@neuralgripmusic.com.